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Job Description
The Customer Support Manager (CSM) acts as the customer advocate and is the focal point with regards to all Customer service related escalations relating to their mission-critical systems. Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), through to Two-way Radio products.
Skills Required
- Ability to plan, prioritise and meet strict deadlines
- Ability to work independently in a fast-changing environment
- Effective stakeholder management skills
- Excellent Communication Skills
- Experience of problem solving and conflict resolution
- Strong Analytical skills
Qualifications Required
- 5 years military experience or 10 years' experience in a customer interfacing role
- Bachelor’s degree in a business or technical field
Tags
Communications
Motorola Solutions
Saudia arabia
customer_support_manager
information_and_communication_technology
land_mobile_radio_solutions
stakeholder_management